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FAQ

What sizes do you offer?

Our shirts typically run S-4XL in unisex and S-3XL in ladies fitted shirts. 

How do your shirts fit?

All shirts are made of 100% pre-shrunk cotton unless otherwise noted in the product description. This means, there will be little to no shrinkage when washed correctly. See care instructions below. 

Unisex shirts are true to size with a relaxed/loose fit. Ladies fitted sizes are more snug and fitted around the waist area with slightly shorter sleeves in comparison with the unisex shirts.

We highly suggest you take a look at the size chart section if you have any doubts.

When Will I Receive My Order?

 **Update: Due to COVID-19, please allow 7-10 business days to process your order. Shirts are made to order.

Hats take 7-14 business days.

Actual delivery time will depend on the shipping method you choose at checkout.

***Please be patient with USPS/UPS during this hectic time. They are working as quickly as possible to get your packages to you. Once the package has left our facility, we are not responsible for shipping delays, nor will we issue refunds due to delays on the carrier's end. We do not have control over how quickly your package is processed/scanned and delivered by the shipping carrier.***

 

What is Your Return & Exchange Policy?

Due to COVID-19, we are not accepting any returns or exchanges at this time. All sales are FINAL. Thank you for understanding. 

Cancellations
Request a cancellation within: 12 hours of purchase

 

I put the wrong address down. Help!

Accidents happen. In the event that you realize that you have put down the incorrect address, please reach out to us immediately. If your order hasn't shipped yet, we can update it to the correct address. However, if it has already shipped, it is out of our hands. So please, double check your address before you submit your order. 

I didn't receive a confirmation e-mail/text.

Probably because it's either in your spam folder or there was a typo when you wrote your e-mail or phone number at checkout.

Check your spam folder first. If you still can't find it, reach out to us and we'll confirm your info and resend the confirmation. 

How Can I Hit You Up?

We can be contacted by email: krivegraphics.etc@gmail.com. While we do respond to direct messages via Facebook or Instagram, our e-mail is our preferred contact method to ensure we answer your questions quickly. 

 

How Can I Make My Shirt Last?

Instructions to make your shirt last will be included with your order. We recommend washing your shirt inside out, machine wash on a cold setting using mild detergent and allowing it to air dry on a flat surface if possible.